In an earlier post, I described how our new CEO determined that we had to fire almost half our team. This sucked for many reasons, but the main one? It was emotional. Firing a terrible person is easy, but how do you fire a good person who is a bad fit in a way that doesn’t hurt them?
That was the next lesson from our new CEO, JT McCormick. He showed us how to fire someone, not just with dignity and respect, but in a way where they actually thank you for the experience. Literally, three of the five people he fired wrote him emails thanking him afterwards.