How Small Businesses Are Using AI Chatbots in 2017 | Business News Daily


Artificially intelligent chatbots aren’t just for Fortune 500 companies anymore. Thanks to a slew of innovative bot ventures that focus on the user experience, small business owners are now using AI technology to improve daily operations, connect with clients and increase sales. Heavy hitters like Mark Zuckerberg and Satya Nadella have publicly touted the value of AI chatbot technology, and with Google investing in Allo, Facebook’s launch of Messenger, Windows’ rollout of Cortana, and the early success of Operator and Telegram, it’s reasonable to assume that AI chatbots are going to be ubiquitous.

Here’s how early adopters in the small business category are currently engaging with AI chatbot technology through subscription services, custom builds, free services and beta testing.

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