Retail used to be about shelf space. Own those precious inches, and you controlled the consumer relationships. But the multitude of new buying channels enabled by e-commerce platforms has exponentially widened the shelf. Small brands now have far more control over who sees and has access to their products, as well as where and how.
The decision between two products no longer comes down to how they look side by side in-store, but how well the mission and vision of the companies producing them are communicated through a screen. Consumers are hungry for information on which to base their choices, so it’s imperative that small businesses tell their stories. That’s creating a new class of “craft” brands, which thrive on their uniqueness and connection to their customers.